Last updated: June 2, 2026
PlanSavvy (“PlanSavvy,” “we,” “us”) helps people in Canada review their cell, internet, and TV plans and decide whether to stay, switch, negotiate, or monitor. This policy explains what information we collect, how we use it, and the choices you have. It is written in plain language and covers our current research-preview product.
If you type a note in the free-text preferences box, that note and your multiple-choice answers may be sent to our AI provider to interpret your preferences and write a plain-language explanation. The AI never sets your score, price, or chosen plan. All of that math is rules-based. Please don't include sensitive personal information in the free-text box.
If you sign in and use the plan tracker, we store the plan details you enter or import so we can show your dashboard and send the reminders you ask for. That includes a nickname you choose, the service type, provider, plan name, province, prices, promo and contract end dates, and usage details such as data, speed, or channels. This information is tied to your account and visible only to you. You can edit or delete any tracked plan at any time, which removes it from our database. If you turn on reminders for a plan, we email you before its promo or contract expires (about 60, 30, and 7 days out); you can turn reminders off per plan at any time, and every reminder explains how. Uploading a bill to fill in a tracked plan uses the same in-memory scan described below, and the bill itself is never stored.
If you choose to upload a copy of your bill, the file is sent to our AI provider once to read your plan details (provider, price, speeds, data, contract and promo timing) and pre-fill the form for you. The bill is processed in memory and is not stored. We don't keep the file or any image of it. The AI is instructed to ignore personal information such as your name, address, account number, and phone number; please don't rely on us to redact anything, and avoid uploading documents with information you'd rather not share.
The results page may include a “view” link to a provider's plan page. If you click one, we log an anonymous record of that click (the plan, provider, and your province, never your name or email) so we can measure which plans people act on and attribute any commission where a provider has an affiliate arrangement with us. Some of these are affiliate links, marked “View deal,” where we may earn a commission at no extra cost to you; others simply take you to the provider. Either way, this never influences your SavvyScore or which plan we recommend.
We retain the inputs from each checkup in anonymized form, including the services you checked, your province, your current plan details, your preferences, and the recommendation we produced, along with which provider links people click. This data is not linked to your name or email, and it does not include your free-text note. We use this aggregated, de-identified data to improve PlanSavvy and may share or sell it in aggregated, anonymized form for research or commercial purposes. It is never sold in a way that identifies you.
We never ask for or store your telecom account logins, we do not connect to your provider accounts, we do not store uploaded bills, and we do not collect payment information.
To calculate your recommendation and estimated savings; to save your checkup if you ask us to; to send alert or marketing emails only if you have opted in; and to understand how the tool is used so we can improve it.
We rely on third parties to run PlanSavvy: a database and authentication provider (Supabase), an AI provider for the free-text and bill-scanning features (Anthropic), and a web host (Netlify). Some of these process data on servers located in the United States, so your information may be stored or processed outside Canada.
We do not sell your personal information and we do not share it with telecom providers. We share it only with the service providers above as needed to operate PlanSavvy, or where required by law.
We send marketing or alert emails only if you have given express consent. Every such email includes an unsubscribe link, and you can withdraw your consent at any time.
We keep your account and saved checkups until you ask us to delete them or close your account. You can ask us to access, correct, or delete your personal information, or to withdraw consent, by emailing steven@plansavvy.ai. These choices reflect your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
We use reasonable safeguards such as access controls and encryption in transit. No method of storage or transmission is perfectly secure, so we cannot guarantee absolute security.
PlanSavvy is not directed to children and is not intended for anyone under 16.
We may update this policy as the product evolves. When we do, we will change the “last updated” date above.
Questions about your privacy? Email steven@plansavvy.ai.
SavvyScore is a rules-based score over Canadian plan data we update regularly. Plans can change frequently, so confirm the current details with the provider before you switch. It is not financial advice. Provider and plan names are the trademarks of their respective owners, used here for identification only.